Water Damage Restoration & Clean Up Midlothian, TX

living room filled with water with chairs and pillows floating in water

Water Damage and House Insurance

You’ve had water damage in your house due to a burst pipe, a roof leak or a heavy summer storm. You hope that your insurance will cover the damage. What to do?  You may not know the implications of water and the damage it can do.

Dry Quickly to Avoid secondary damage!

  1. Contact your insurance broker
    First, call your insurance broker or agent and report the water damage. You can expect to discuss these questions and issues:

    • How did the water damage occur?
    • Is this damage covered by your policy?
    • Did the damage occur during the period your policy was in effect?
    • Are you reporting the water damage promptly (within 24 hours) to allow quick drying and repairs?
  1. Hire Towers Restoration and Cleaning
    Hire Towers Restoration and Cleaning to clean up the water and make repairs as needed to your house.

A thorough and fast cleanup will help minimize secondary damage. If you wait too long, secondary damage can occur, cleanup costs will increase significantly. This is what you should be looking for:

  • Speed:
    Secondary damage happens quickly; that is why you need us in your house promptly.
  • Knowledge:
    Towers Restoration and Cleaning has the training and tools necessary in water damage restoration to help minimize secondary damage.
  • Competence

We follow basic, good clean up practices after your water damage. Here are some things to look for:

  • The moisture source is stopped
  • Wet items that can’t be salvaged are removed
  • What can’t be removed is dried quickly
  • Ideally, drying is done within 48 hours (to minimize secondary damage)
  • No refinishing is done until the area is thoroughly dried
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Notice: We never sell, rent, or give your e-mail to anyone. You will get valuable information that shows you how to have a cleaner, healthier indoor environment and learn how to take the best care of your carpets, rugs, fabrics, and floors. You can unsubscribe at any time.

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Our Google Reviews

Helen Jones
Helen Jones
20:30 21 Feb 24
Very good job and friendly staff
Andrea Lathrop
Andrea Lathrop
14:06 19 Feb 24
Thorough and honest - will definitely use again. In future!
Jamie Greene
Jamie Greene
20:00 12 Feb 24
Happy to find a local place of business that can clean upholstery - thorough, professional, and superb outcome!
Shalon Campbell
Shalon Campbell
21:01 03 Feb 24
Tower's Restoration & Cleaning came through when I needed soot cleaned out of my white shag area rug. The owner is super nice and the rug was cleaned quickly and to my satisfaction. I'll definitely use Tower's Restoration & Cleaning again.
Rosa Morales
Rosa Morales
23:49 08 Jan 24
Love they are local! They were quick and made sure I knew details before the work was done. Not sales pushy and patient. Looking forward to getting the rest of the house. Just got the rugs for now.
John Paredes
John Paredes
23:39 08 Jan 24
Good work and customer service!!
Lauren Newsom
Lauren Newsom
18:26 08 Jan 24
Highly recommend!
Loraine
Loraine
23:15 30 Dec 23
Phillip Channard
Phillip Channard
00:13 22 Dec 23
Dirk Younts
Dirk Younts
16:56 11 Dec 23
Debi Mangan
Debi Mangan
17:24 07 Dec 23
My family has been using Tower carpet for years! Jim & his crew always does a great job!! Highly recommend them!!
John S R
John S R
20:46 23 Nov 23
Attention to detailLove it
Krisit Copeland
Krisit Copeland
00:32 18 Nov 23
Our carpets are restored and beautiful. Appreciate the time and care of our technicians and the owner
Jade Dobbs
Jade Dobbs
23:31 17 Nov 23
Cleaned a large area rug with a quick turnaround at a good price. I will use again.
Squid sands
Squid sands
23:42 15 Nov 23
GREAT!!! Good communication from making appointment to the tech on site. Results were A+!!
Roxanne Thalman
Roxanne Thalman
16:17 06 Nov 23
My carpet looks great after being cleaned by Towers.
debbie w
debbie w
02:36 04 Nov 23
Micah from Tower’s did a fantastic job on our 3 rooms plus our large area rug! He arrived on time and was very thorough. He took extra time on stains and even left our dog a treat!
Kelly Crenshaw
Kelly Crenshaw
02:51 21 Oct 23
Brittany Buckley
Brittany Buckley
14:53 16 Oct 23
Will definitely use them again! Don’t look any further, use Tower’s Restoration, they are great!!!
Dynecia Foley
Dynecia Foley
20:00 13 Oct 23
Kimberly Bristow
Kimberly Bristow
19:47 06 Oct 23
Daniel Rodriguez
Daniel Rodriguez
17:51 05 Oct 23
The service was excellent. The owner was responsive, service was scheduled quickly, the crew was courteous and professional, and the cleaning was perfect. I would use them again.
Patricia Bogart
Patricia Bogart
00:08 23 Sep 23
Very quick at responding, provided an estimate & had the carpets cleaned within 48 hours. They did a great job, were very professional. Kept us informed when they would arrive & when they finished. Highly recommend & will use them again.
Marion Anglin
Marion Anglin
19:06 20 Sep 23
We had Tower do our area rugs. They came back in a timely manner, fresh, clean and at a reasonable price.
stephanie sterry
stephanie sterry
14:37 14 Sep 23
Knowledgeable and extremely helpful! Definitely recommend!
Steven M
Steven M
23:47 13 Sep 23
Always comes thru and does a fantastic job!! Trinidad was super professional and very informative! Great quality work, and product!
Russell Lawrenz
Russell Lawrenz
12:34 20 Aug 23
Towers was amazing to work with, prompt and professional service. Honest and reliable. Highly recommend Jimmy and his team.
Rendon Family
Rendon Family
17:44 19 Aug 23
Excellent service! Being working with them several times. Always very profesional, helpful and on time.
Codie Bradish
Codie Bradish
22:57 18 Aug 23
Charley Jarman
Charley Jarman
19:00 17 Aug 23
Very nice experience!
Cathy F
Cathy F
19:47 09 Aug 23
I was very pleased with the carpet cleaning job.
Patrick Morrison
Patrick Morrison
23:06 03 Aug 23
Did a great job and very quick.
Rucker
Rucker
18:23 30 Jul 23
Excellent worker, could not be happier with results.
Patricia Girling
Patricia Girling
02:19 21 Jul 23
Trinidad was awesome!!!! Through and efficient!
Christina Eudy
Christina Eudy
20:41 17 Jul 23
Curtis did a fantastic job cleaning our carpets and removing pet stains! The owner, Jimmy, was always quick to respond to my calls too! I highly recommend this company!
Kathy Caddel
Kathy Caddel
11:41 07 Jul 23
Tower's Restoration did a wonderful job on our area rug. They took the rug to their place of business and returned it in a week. It looked better than when we first purchased it. I would highly recommend this company and will use them again.
Cynthia Worthy
Cynthia Worthy
20:26 06 Jul 23
We have used Towers for 5 years and they never disappoint. They are amazing, professional, quick, and offer an outstanding outcome! We recommend them to all our friends!
Shelbi Jopson
Shelbi Jopson
15:41 30 Apr 23
This is the second time I have used Towers. Both times Jimmy and my technician have been great to work with. They get the job done well. Provide a treat for my fur baby and leave us with solution for further spills/stains! I have been very pleased!
Aaron Williams
Aaron Williams
00:39 06 Apr 23
I recently had the pleasure of using Tower's Restoration & Cleaning for their carpet cleaning services in my RV and overall, I had a decent experience. The technician arrived promptly and was courteous throughout the interaction. However, I was disappointed to find that they had not brought enough fuel to perform the service, which caused a delay as they had to leave the job site to refuel before returning to complete the job. Furthermore, using my hose for water was a bit inconvenient. Despite these setbacks, I must say that the technician's kindness was definitely a highlight of the experience. They even brought a treat for my pups, which was a thoughtful gesture. Once the service got underway, the technician was thorough and efficient. Overall, I would still give Tower's Restoration & Cleaning a 3-star rating for their service.
Darlene Travis
Darlene Travis
19:59 01 Apr 23
Towers never disappoints us. Their professional approach to carpet cleaning is unmatched by any other carpet service we have tried. Curtis went above and beyond to make sure our carpet looked amazing before he finished. His friendly personality, along with his ability to answer all questions, truly exemplified how much he loves his job. If you’re looking for 5 star service, look no further than Towers Restoration and Cleaning!
Lea Hunt
Lea Hunt
01:52 24 Mar 23
Towers was recommended to me and they did not disappoint. Trinidad was our tech. We had some unusual red stains on the carpet in two of the four rooms and Trinidad worked hard to get them out in the first room. Unfortunately, it was impossible to get it out completely but he was able to clean it to where it looked so much better and the house smelled really nice when was through. He was pleasant and easy to talk to. I think his strong point is being a perfectionist which showed in his determination trying to get those stains out. The price was right too!
Deborah Girard
Deborah Girard
18:22 16 Mar 23
The technician, Trinidad, was very professional and clearly explained what he was going to do. He was very careful with my wood floors which are between the entry and the room requiring carpet cleaning. The carpet which was cleaned looked great and weeks later, continues to look great. I plan to to have my tile and wood floors cleaned in the near future and will definitely call Towers. I highly recommend this company and I don’t say that lightly.
Stephanie Harris
Stephanie Harris
19:43 22 Feb 23
Was very impressed with this company! They took time to explain the process and answer all my questions. During the process they were very careful with moving things and respectful of our belongings. After they finished the did a great job of cleaning up. Highly recommend them!
Jason Weaver
Jason Weaver
18:43 14 Jan 23
Rug was very dirty and had pet stains. They brought it back quick and it looked like brand new. No smell, no dirt, no stains. Amazing job and great price. They charged the same amount as dalworth was quoting but I was able to support a local business that I feel like put more care into it.
Danica Alexander
Danica Alexander
01:35 25 Dec 22
My rugs were cleaned in November but due to a major project going on in my home, I was not able to unroll my cleaned rugs until today.Let me just say that I was extremely happy with what I saw. My rug had not been cleaned in 4 years and I actually did not believe they could look like new again, but they do!! As long as I reside in Dallas, this will be the only company I use to clean my wool area rugs!! Colors are as vibrant as they were when I first put it on my floors. THANK YOU Tower Restoration!!!
Megan Bilbrey
Megan Bilbrey
17:09 19 Dec 22
We used Towers for our dryer vent cleanout. They scheduled for next day, we’re on time, showed me what they did and were very kind! The technician was knowledgeable and even gave me a wrapped dog bone for the pup! Would definitely use again.
Seth Archer
Seth Archer
00:57 03 Dec 22
Easy to work with. Didn’t try to sell other services. Explained risks and options with my color sealed tile grout. Techs were friendly and on time. Cleaned carpets and tile/grout very well. They got some mud stains out of an area rug easily. Highly recommend!
Wendy Anderson
Wendy Anderson
19:13 23 Nov 22
I highly recommend Tower's for your carpet cleaning needs! We paid a good price for their service. They were very prompt and friendly. We will be using them again for tile cleaning in the future!
brittany Cherry
brittany Cherry
14:41 10 Nov 22
Towers is very reliable and has great pricing! They gave me an estimate to do my kitchen tile and they looked brand new once they were done! Would definitely recommend them.
brittany Cherry
brittany Cherry
14:41 10 Nov 22
Towers is very reliable and has great pricing! They gave me an estimate to do my kitchen tile and they looked brand new once they were done! Would definitely recommend them.
Yaminah Matthews
Yaminah Matthews
15:49 30 Oct 22
The service tech was very knowledgeable, professional and did an excellent job with general carpet cleaning, pet stain removal and upholstery cleaning!!
Desmond Haye
Desmond Haye
12:47 11 Aug 22
I am happy with this company. They came and did cleaning work on the ducts in our new home. Trinidad was excellent. He was very professional. He thoroughly cleaned the vents, and we can feel the difference. Keep up the great work, Jimmy! You and your team are amazing.
Joyce S.
Joyce S.
02:44 19 Jul 22
I hired Tower's from out-of-state as my family and I were making our move down to Texas. Jimmy, the owner, was great at communicating with me from start to finish and was very nice to work with, even recommending vendors he thought could help with other items he noticed. When we finally arrived at our new home, the floors and carpets looked great. We had the ducts and dryer vent cleaned too. It's great to find a one-stop company for those cleaning needs. I look forward to continuing business with Tower's in the future.
Jeffrey Smith
Jeffrey Smith
17:23 02 May 22
Great company, did a great job !!Thanks to Towers
Julie Posey
Julie Posey
20:32 07 Mar 22
Needed carpets cleaned for a move out. They were quick and the carpets looked great. The technician was extremely kind and professional.
diane england
diane england
21:16 25 Feb 22
The technician arrived on time and was very efficient and did a great job. I've used this company for years and would recommend them to friends.
martin schiltz
martin schiltz
16:24 24 Dec 21
Moved onto a new house, to us. The carpets had been cleaned prior to move in. Had Towers out to go over them again. They look a whole lot better and will buy us time until we replace them.
Dave Edwards
Dave Edwards
21:55 14 Sep 21
I live in the Grandview area and set up an appointment with Towers Restoration to clear out my air duct system. Jimmy promptly returned my phone message and we scheduled an assessment of the house and we scheduled an appointment. A few days later Scott Fox arrived at my house and explained everything that would be taking place. He was very detailed about the process and answered any questions that I had. Scott was very knowledgeable and very respectful to me and my house. He did a great job with the clean up and the air is much more clean and actually colder. I would highly recommend this professional Company to take care of any needs that you may have, very enjoyable experience. Thanks Jimmy and Scott for your attention to detail and making this a flawless process. Great job!
Jason Baker
Jason Baker
19:10 22 Jul 21
Carpet looked like new, technician was polite, on time and made sure everything was perfect. This is the 2nd time we have used Tower and will continue to use them.
Herbert James
Herbert James
06:01 18 Jul 21
My service was awesome. Had my carpet cleaned from a massive water stain. It took two visits but they were about to get the stain out. I was very impressed. I would highly recommend this company.
R Swenson
R Swenson
16:38 02 Jun 21
Scot and Sean did a great job and let us know what and why they were doing it. We just moved into a house and wanted to make sure the carpets were cleaned. One call and they were at our house in under 1 hour. Fantastic service from a local company. What was impressive was they had our address in their system from a previous owner 22 years ago.
TMDYE
TMDYE
04:47 18 May 21
Great experience and communication from beginning to end! Highly recommend Towers Restoration and Cleaning!
Jarrod McElhannon
Jarrod McElhannon
14:09 12 Jan 21
I had a great experience with Tower’s. They were fast, friendly, and informative on helping me to understand how to take care of my carpet and save money over the long term.
Donna Moore
Donna Moore
20:15 19 Dec 20
Tower did a great job on the carpet, air ducts and dryer vent hose... but the tile (and nasty grout lines) being cleaned was the most AMAZING transformation! It looks new again!Very business oriented and timely throughout ...from getting an estimate, scheduling and providing services. Thank you Tower for the great service!
Haley Ryan
Haley Ryan
18:49 01 Oct 20
Very friendly and affordable. Paid less than half on my area rug cleaning than I did at another local cleaner. Was the cleanest it’s ever been. Love them. Will always use their services. I highly recommend!
Alvis Boone
Alvis Boone
20:41 29 Sep 20
My overall experience with this company is beyond satisfactory. On a scale of 1 to 10 (with 10 being the best), I would rate them a 10++.
Jeff Bucknam
Jeff Bucknam
17:10 05 Aug 20
Towers Restoration was great! From the first time I called them to the end. They were very responsive, professional, and on time. I couldn’t have asked for a better experience. And the smells and stains are gone!!! Thank again. I will definitely be calling you if I need your services again!
Zach Knowles
Zach Knowles
06:29 18 Mar 20
Great company. Had the whole house carpets cleaned. Scott was nice and professional and knew what he was doing. Walked through the house and pointed out some spots with a black light. He went to work and now the carpets are like new. I have a dog and old and new spots were taken care of. Would highly recommend.
Ben Condray
Ben Condray
00:54 13 Mar 20
Even when they were short handed due to an emergency on the part of one of their techs, they got the job done beautifully and on time. I appreciate the professionalism, kindness and value of this company and I won't use anyone else.
andrea Ross
andrea Ross
18:41 11 Feb 20
I called last week and the owner came about an hour later for a detailed estimate. He was professional and courteous! The guys came to clean today and were super friendly! Left dog treats for the pups, the house smelt amazing and the couch and carpets looked great! So happy with the service! Highly recommend 👍
melanie locke
melanie locke
16:16 01 Feb 20
Great experience , my client very happy with the work completed and Jimmy was so easy to work with! I will certainly use this company again!
Karen Davenport
Karen Davenport
21:00 14 Jan 20
Great service and a job wellDone on my area rug!
Whitney Turley
Whitney Turley
17:56 09 Jan 20
I had a great experience with Towers Restoration. I compared pricing between a few other companies & theirs was the best. I called the week before Christmas in a frantic to get the carpets cleaned before the holiday & even though they were super busy, Mr. Threadgill said he would come out & clean them himself. Would definitely recommend them!
Jessica Sapp
Jessica Sapp
17:15 09 Jan 20
Thanks to the Towers team for completing our carpet restretch and cleaning quickly and efficiently! Much appreciated!
Jet Pabst
Jet Pabst
13:40 07 Jan 20
Wonderful company to work with. Efficient. Thorough. Complete. Definitely recommend!
Roy Teague
Roy Teague
12:17 24 Oct 19
Jimmy’s been doing my carpets for many years now. Why? Because they’re simply the best! Always on time and always completed a job well done!
Ryan Sisco
Ryan Sisco
15:41 11 Jul 19
Amazing Results! Cleaned two couches for us and they look like new!
Patrick Johnson
Patrick Johnson
12:22 11 Jun 19
Towers has been cleaning our carpets for about 3 years now. As a service company owner myself I can trust them to do a great job at a reasonable price and if for any reason I found a need to have them do a touch up they would swing back by and make me pleased. As they say... “the most outstanding service experience ever” and that’s the truth!
Sophia C
Sophia C
18:50 13 May 19
Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.
Fortitude Wilkerson
Fortitude Wilkerson
14:08 19 Mar 19
We have been using Towers Restoration for years and continue to fine their attention to detail impressive! Will never use anyone else! Excellent company and employees.
Jerry Clark
Jerry Clark
10:42 20 Feb 19
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and excellent customer service. I highly recommend them. Tammy Clark
Abbey Carlberg
Abbey Carlberg
13:27 05 Feb 19
Technician was prompt and courteous. Making sure corners were protected. Great service.
Chris Tate
Chris Tate
13:10 24 Jan 19
As Always a great job! At a stressful time of trying to coordinate moving out of one home and into another, Tower's made the process of cleaning the carpets easy and stress free. They were there early and quick;y and efficiently completed the job. They are my go to team for carpet cleaning.Thank Jimmy and the Tower's Restoration Team.
Laurie Guinn
Laurie Guinn
13:54 04 Dec 18
This is a great, polite, responsive company - they do quality work and are very responsive to their customers. Their prices are excellent. Highly recommend them!
Jenny Conrad
Jenny Conrad
14:40 20 Nov 18
The staff is friendly and trustworthy and they always do a great job!
Steve
Steve
16:08 06 Nov 18
Attention to detail. They restored my tile to original finish and saved me $9,000 off brand new floors in the process!
Donnave Abt
Donnave Abt
12:07 10 Aug 18
I love Towers! I used them first a few years ago for the cleaning of all my rugs. We have hardwood floors so we have quite a few large area rugs. They were so professional. They picked up my rugs and returned them in perfect shape. Then, they also put them back down for me. This was no easy feat and required them to move furniture back over the rugs. This summer, with our largest area rug, was no different. Their service is remarkable.
super Mom
super Mom
16:20 30 Jul 18
We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home. Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!
Sherry Breaud
Sherry Breaud
13:22 28 Nov 17
Tara Bamburg
Tara Bamburg
13:25 08 Nov 17
Marilyn Nowell
Marilyn Nowell
16:08 17 Oct 17
Buddy Rigotti
Buddy Rigotti
18:08 16 Oct 17
Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet and floor cleaner, and those are rare these days.
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