Water Damage Restoration

Water Damage Restoration

Water Damage, Mold and House Insurance

You’ve had water damage in your house due to a burst pipe, a roof leak or a heavy summer storm. You hope that your insurance will cover the damage. What to do? First, read about mold below. You may not know the implications of water and mold damage.

What Is Mold, and Why Should You Care?

Molds are part of a group of micro-organisms called fungi that also includes mushrooms and yeasts. Molds are familiar to most people as food spoilers on items such as bread or fruit. Molds are nature’s decomposers in the food chain.

Mold requires the following conditions to grow:

  • Mold spores (which are always present indoors and outdoors)
  • The right temperature range, from 2°C to 40°C
  • A food supply, which means anything organic such as books,
  • carpets, clothing, wood, drywall, etc.
  • A source of moisture

The last condition, moisture, is the only practical factor to control in most houses.

If allowed to grow inside your house, mold can be a problem because:

  • It can damage your possessions
  • It can cause health problems, for example:“ … mold … can cause … allergic reactions such as asthma or allergic rhinitis, non-allergic reactions such as headaches, and other symptoms [including] lung and breathing infections” (Health Canada, 2003).

Dry Quickly to Avoid Mold!

  • Pre-Inspection

    We first determine if the floor contains any wax, oily residue, or other contaminants. We also find out what method is needed.

  • Area Preparation

    We will prepare the areas surrounding the wood, making sure not to disturb any other connecting floor types. At this point all furniture that will be cleaned under is moved.

  • Dry Soil Removal

    Our technicians thoroughly sweep and vacuum the entire area, maximizing the results we obtain. As in any cleaning process, dry soil removal is most important.

  • Cleaning

    The cleaning process includes multiple applications of cleaning solutions which PRODUCES NO DUST WHATSOEVER! Surface accumulations of common household pollutants such as food residues or pet oils are removed without abrading your floor.

  • Post-Inspection

    Technicians will initiate a walk through and go over results before leaving.

  1. Contact your insurance broker
    First, call your insurance broker or agent and report the water damage. You can expect to discuss these questions and issues:

    • How did the water damage occur?
    • Is this damage covered by your policy?
    • Did the damage occur during the period your policy was in effect?
    • Are you reporting the water damage promptly (within 24 hours) to allow quick drying and repairs?
  2. Hire Towers Restoration and Cleaning Carpet & Floor Care
    Hire a Towers Restoration and Cleaning Carpet & Floor Care to clean up the water and make repairs as needed to your house.

A thorough and fast cleanup will help avoid mold growth. If you wait too long and mold growth starts, cleanup costs will increase significantly. This is what you should be looking for:

  • Speed
    Mold grows quickly; that is why you need us in your house promptly.
  • Knowledge
    Towers Restoration and Cleaning Carpet & Floor Care is certified and training in water damage restoration and mold remediation.
  • Competence

We follow basic, good clean up practices after your water damage. Here are some things to look for:

  • The moisture source is stopped
  • Wet items that can’t be salvaged are removed
  • What can’t be removed is dried quickly
  • Ideally, drying is done within 48 hours (to minimize mold growth)
  • No refinishing is done until the area is thoroughly dried

You’ve Got Mold

If you already have extensive mold because, for example, you’ve had water damage while you’ve been away for two weeks, or there was a long delay between the water damage and our arrival, then we will have to discuss the following points:

  1. Drying the damaged area
  2. Removing the mold safely
    To protect our staff and you and your family from exposure to mold, Towers Restoration and Cleaning Carpet & Floor Care follows certain procedures. Here are some things we do:

    • The affected area will be sealed off from the rest of your house.
    • The workers will be wearing protective gear.
    • There will need to be an exhaust fan removing air from the affected area to the outdoors.
    • No chemical disinfectants, such as bleach, should be used during clean-up, only fragrance-free detergent.
    • If transported through your house, moldy materials will be sealed in plastic.
  3. Inspecting for mold
    We will inspect:

    • All areas adjacent to the mold growth
    • Behind wallpaper
    • In areas where water may have seeped, such as wall cavities, basement subfloors, crawl spaces, etc.
    • Under wall-to-wall carpeting

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Facebook Reviews

Tower's Restoration & Cleaning LLC
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Iris Minter Stewart
Iris Minter Stewart
2017-11-14T18:37:42+0000
They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very pleased! I would highly recommend them!
Becky Owens McKnight
Becky Owens McKnight
2016-10-27T19:48:33+0000
Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8 years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.
Karen Albert
Karen Albert
2016-10-06T04:12:24+0000
On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!
Glenda Bull-Polk
Glenda Bull-Polk
2016-01-06T13:59:26+0000
They did a great job! Was above my expectations!!!
Kim Kizer-Hays
Kim Kizer-Hays
2015-11-11T13:13:40+0000
Great job! Explained everything, very nice and super clean carpets!
Anna Downey DeSelle
Anna Downey DeSelle
2015-06-07T00:06:57+0000
Thank you for the awesome job! I can't believe how clean they are again!!
Chelsea Neusse Barlow
Chelsea Neusse Barlow
2015-06-03T13:23:20+0000
I have had great results for YEARS with this company. They make it easy to stay a loyal customer.
Tonya Riddle Davis
Tonya Riddle Davis
2014-03-07T03:48:34+0000
Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the deodorizer smells amazing. 5 stars here!!!
Toni Morris
Toni Morris
2014-02-06T00:59:06+0000
Great rates for a Fantastic job ... You can't beat that !!!
Ralph Grimes
Ralph Grimes
2013-10-18T23:03:17+0000
Buddy Rigotti
Buddy Rigotti
18:08 16 Oct 17
Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet and floor cleaner, and those are rare these days.
Sherry Breaud
Sherry Breaud
13:22 28 Nov 17
Tara Bamburg
Tara Bamburg
13:25 08 Nov 17
Marilyn Nowell
Marilyn Nowell
16:08 17 Oct 17
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