water damage restoration Archives - Towers Restoration and Cleaning

Do I Have to Wait on My Insurance Company to Start Restoration?

Did you know that non-weather related water damage is the second most common home insurance claim at 19%? The majority of these claims are for things like pipes bursting or failure in plumbing or appliances. If you come home and discover your home filling with water, you can expect to have water damage. To get your…

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Our Facebook Reviews

Tower's Restoration & Cleaning LLC

5.0

Based on 46 reviews

Kristen Sandefur Bayless

2022-03-01T20:15:03+0000

We were very happy with the service that we received from Towers. The technician was very friendly and very helpful... also respectful with not wearing his shoes in our home or putting the booties on as we’ve asked. Sometimes customer service can be rude but not this guy. We will definitely use them again and recommend them for any of your air duct cleaning.Nice work!read more

Kasey Willborn Head

2021-12-27T19:07:33+0000

The technician was very friendly, quick, and extremely knowledgeable. The response time from the company was so fast.... We would definitely use them again.read more

Nancy Frizzell

2021-11-14T16:22:25+0000

My carpets are old and had never been cleaned. Tower’s did a fantastic job making them look almost new

Jeanne Nalley-Johnson

2021-09-27T19:01:23+0000

I’ve used Towers several times, for carpet cleaning, for water damage clean up and duct cleaning. I’ve always been... more than happy with their work and pricesread more

Amanda Gnaedig

2021-09-24T03:50:32+0000

WOW! My husband and I moved into a brand new house four years ago, and just now had our carpets and tile professionally... cleaned. With a 50 LB dog and baby, it was long overdue. Towers fit us on their calendar almost immediately, was up front with the estimate, AND cleaned everything a couple hours ahead of schedule. I’m very satisfied with the service, and now that know they clean air ducts as well, I’ll be a future customer as well!read more

Peggy Burroughs

2021-08-10T16:05:33+0000

They do a very good job of cleaning our rugs. They always put them in place when they bring them back.

Lisa Christie

2021-07-13T19:21:09+0000

Scott cleaned the couch today and I was 100% happy! he was pleasant, professional, timely and did a great job cleaning.... will use Towers again!read more

Linda Scott Bush

2021-06-10T13:02:03+0000

This is a wonderful company. The gentleman that came to our house, not only kind but explained everything they looked... for in our carpets,so they would be able to REALLY clean it. Before they left, they asked me to look over everything to make sure it was up to my standards. I will use the great company again!read more

Natasha Lewis Lee

2021-06-10T12:11:00+0000

We are pleased with the job they did on our floors. The owner was very helpful answering our questions. We will use... this company againread more

Ryan Bienert

2021-05-21T23:35:44+0000

Very good experience from the initial consultation and the actual cleaning. Guy who did the cleaning was very thorough... and answered any questions. He made sure I was completely satisfied. Will definitely use again!read more

LaDonna Noble Lenzini

2021-05-17T20:15:20+0000

Amazing work!! Everything done that I needed done with no issues!!!

Barbara Tanner-Bliss

2021-04-13T05:51:21+0000

Very professional. I will use again

Larry Skuzie

2021-04-12T23:40:19+0000

Staff courteous and explained what is expected. He cleaned the two rooms with excellent outcome. We have referred to... our family and friends.read more

JL Stanley

2021-02-10T22:46:58+0000

They are prompt, courteous,and efficient

Tammi Mitchell

2021-01-13T19:39:48+0000

I was impressed that the owner, Jimmy, paid a visit to my house to give me a quote. He was very thorough and... informative. Scheduling was easy and the cleaning crew did a great job! I am very pleased and highly recommend!read more

Pete Van Weezel

2020-11-21T22:15:16+0000

They definitely care about their customers and take a lot of pride in what they do!!

Mary Ann Camp

2020-11-01T16:02:08+0000

I’ve been a customer for several years. They always do a great job!! Prompt and professional.

Cammy Jackson

2020-10-21T01:15:35+0000

Carpet looks brand new! The stains and traffic patterns are gone, pet accidents cleaned. They did a great job. The... technician was personable and knowledgeable. I highly recommend Tower’s Restoration & Cleaning.read more

Sara Colwell Pritchett

2020-10-12T20:54:27+0000

We like their friendliness, approach to healthy choices, thorough cleaning of sofas , area rugs and soiled carpet. No... hesitation to come back and redo a spot that didn’t lift. Thanks for a professional job. This is not the first time to use them.read more

Cathy Stevens

2020-10-09T09:09:55+0000

We had a water leak that soaked our carpet during the night. I called Tower very early the next morning and they came... out to our house right away to dry up our carpet and walls. They did an awesome job!read more

Vera N Wofford

2020-10-02T18:13:28+0000

They are very careful and do excellent work. They're the best I have ever used for cleaning carpet, restoration from a... flood, and air duct cleaning. I highly recommend them.read more

Sandy Hopson

2020-09-07T17:06:38+0000

They were able to get the flooring done within 3 days of my calling them. If I’d of known they did remediation work I... definitely would of used them instead of who the plumbers sent out. Will definitely use them againread more

Charlotte Earhart

2020-06-16T23:27:46+0000

We got a new puppy last year & her favorite spot to wet was at our bedroom door on the carpet. I had tried to clean it... but it didn’t work. Scott from Tower came, pretreated it then cleaned the whole bedroom. The room looks like it has new carpet!! I can’t believe we didn’t do it sooner! Their price was reasonable too! I’ll definitely use them again & recommend them to my friends.read more

Marie Bush

2020-03-24T21:57:11+0000

I highly recommend Tower’s Restoration & Cleaning. We bought an older home that had wood floors and tile on the... kitchen. I asked if the owner, Jimmy, could come to our hometo tell me what type of wood floors we had. Jimmy helped me so much in examining our floors and telling me how to take care and clean them. Then he looked at our kitchen tile. He cleaned about 3” of our grout and I couldn’t believe the grout was red, not the brown - dirt - that was there. I asked if he could help clean our floors and if there was any hope for our grout. I also let him clean our hard wood floors. The result was amazing. Beautiful wood floors now and my kitchen tile looks new. I was extremely pleased. Jimmy was very personable, professional, knowledgeable, and was there on time. Tower’s Restoration & Cleaning gets an A+++++ and more from me! Thank you! Marie Bushread more

Heather Doty Wells

2020-03-19T18:35:41+0000

Excellent customer service! Loved being able to stay with a hometown company!

Anna Peterson Magallon

2020-03-10T21:16:58+0000

The owner and his staff were very friendly! The technician was very professional and got the job done. I would... definitely use this company again. Thank you very much!read more

Jane Kramer

2020-03-08T14:45:14+0000

Jimmy and his staff were very professional and did a great job. Would definitely use them again and highly recommend... them.read more

Rose Caniglia Spellman

2020-02-17T16:22:51+0000

Tower's Restoration and Cleaning did a great job on our carpets today, Timely, professional and affordable

Jet Green

2020-01-19T00:43:59+0000

Great job! On time! Easy to work with!

Steven J McCarty

2020-01-17T18:02:43+0000

We had our carpets cleaned and were very pleased with the cleaning and customer service . Very professional . Great... job all around from everyone . Will use again in the future 💯read more

Sandra Brice Freeman

2020-01-10T16:09:22+0000

He did a great job.He was very meticulous & thoroughI will definitely use you againNearly all the spots are gone

Karla Adams Anderson

2020-01-03T18:41:58+0000

Had a huge spot right in the middle of the living room and they got the stain out. Great job.

Edith Stanley

2020-01-03T17:14:26+0000

Excellent in helping us out.

Sophia Cox

2019-05-13T18:30:21+0000

What a great experience! They came out gave us a quote and then the very next business day was able to come and clean... our carpets! The two gentleman we're fast and very polite and did a great job! They even killed a spider for me! It was awesome! Will for sure be using this company again!read more

Ann Konen Bicker

2019-04-26T18:16:02+0000

Sick dogs and carpet does not mix well. Not only did Towers respond promptly, they did it two days in a row! Both staff... members were professional and worked very quickly. Very much appreciative that you salvaged my carpet.read more

Roy Allen Teague Jr.

2019-02-19T05:10:19+0000

Absolutely do I heartily recommend Tower’s Restoration & Cleaning! I’ve known Jimmy for some 35 years! He’s a man of... extreme integrity! He works hard, he works smart & he stands by his work!read more

Tim Hardin

2019-01-31T01:41:54+0000

very personable, friendly, competitive pricing and honest people.

Mallory Walker

2017-12-31T15:16:14+0000

Extremely happy with the results! We had our carpets cleaned and they were able to remove pet stains and odors!

Iris Minter Stewart

2017-11-14T18:37:42+0000

They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very... pleased! I would highly recommend them!read more

Becky Owens McKnight

2016-10-27T19:48:33+0000

Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8... years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.read more

Karen Liz Albert

2016-10-06T04:12:24+0000

On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get... out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!read more

Glenda Bull-Polk

2016-01-06T13:59:26+0000

They did a great job! Was above my expectations!!!

Kim Kizer-Hays

2015-11-11T13:13:40+0000

Great job! Explained everything, very nice and super clean carpets!

Chelsea Neusse Barlow

2015-06-03T13:23:20+0000

I have had great results for YEARS with this company. They make it easy to stay a loyal customer.

Tonya Riddle Davis

2014-03-07T03:48:34+0000

Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the... deodorizer smells amazing. 5 stars here!!!read more

Next Reviews

Our Google Reviews

Tower's Restoration and Cleaning

4.9

Based on 110 reviews

review us on

Jeffrey Smith

17:23 02 May 22

Great company, did a great job !!Thanks to Towers

Julie Posey

20:32 07 Mar 22

Needed carpets cleaned for a move out. They were quick and the carpets looked great. The technician was extremely kind and professional.

diane england

21:16 25 Feb 22

The technician arrived on time and was very efficient and did a great job. I've used this company for years and would recommend them to friends.

martin schiltz

16:24 24 Dec 21

Moved onto a new house, to us. The carpets had been cleaned prior to move in. Had Towers out to go over them again. They look a whole lot better and will buy us time until we replace them.

Dave Edwards

21:55 14 Sep 21

I live in the Grandview area and set up an appointment with Towers Restoration to clear out my air duct system. Jimmy promptly returned my phone message and we scheduled an assessment of the house and we scheduled an appointment. A few days later Scott Fox arrived at my house and explained everything that would be taking place. He was very detailed about the process and answered any questions that I had. Scott was very knowledgeable and very respectful to me and my house. He did a great job with the clean up and the air is much more clean and actually colder. I would highly recommend this professional Company to take care of any needs that you may have, very enjoyable experience. Thanks Jimmy and Scott for your attention to detail and making this a flawless process. Great job!

Jason Baker

19:10 22 Jul 21

Did a great job. There were a couple spots they missed on the tile they cleaned, but it was an amazing difference!

Herbert James

06:01 18 Jul 21

My service was awesome. Had my carpet cleaned from a massive water stain. It took two visits but they were about to get the stain out. I was very impressed. I would highly recommend this company.

R Swenson

16:38 02 Jun 21

Scot and Sean did a great job and let us know what and why they were doing it. We just moved into a house and wanted to make sure the carpets were cleaned. One call and they were at our house in under 1 hour. Fantastic service from a local company. What was impressive was they had our address in their system from a previous owner 22 years ago.

TMDYE

04:47 18 May 21

Great experience and communication from beginning to end! Highly recommend Towers Restoration and Cleaning!

Jarrod McElhannon

14:09 12 Jan 21

I had a great experience with Tower’s. They were fast, friendly, and informative on helping me to understand how to take care of my carpet and save money over the long term.

Donna Moore

20:15 19 Dec 20

Tower did a great job on the carpet, air ducts and dryer vent hose... but the tile (and nasty grout lines) being cleaned was the most AMAZING transformation! It looks new again!Very business oriented and timely throughout ...from getting an estimate, scheduling and providing services. Thank you Tower for the great service!

Haley Ryan

18:49 01 Oct 20

Very friendly and affordable. Paid less than half on my area rug cleaning than I did at another local cleaner. Was the cleanest it’s ever been. Love them. Will always use their services. I highly recommend!

Alvis Boone

20:41 29 Sep 20

My overall experience with this company is beyond satisfactory. On a scale of 1 to 10 (with 10 being the best), I would rate them a 10++.

Jeff Bucknam

17:10 05 Aug 20

Towers Restoration was great! From the first time I called them to the end. They were very responsive, professional, and on time. I couldn’t have asked for a better experience. And the smells and stains are gone!!! Thank again. I will definitely be calling you if I need your services again!

Zach Knowles

06:29 18 Mar 20

Great company. Had the whole house carpets cleaned. Scott was nice and professional and knew what he was doing. Walked through the house and pointed out some spots with a black light. He went to work and now the carpets are like new. I have a dog and old and new spots were taken care of. Would highly recommend.

Ben Condray

00:54 13 Mar 20

Even when they were short handed due to an emergency on the part of one of their techs, they got the job done beautifully and on time. I appreciate the professionalism, kindness and value of this company and I won't use anyone else.

andrea Ross

18:41 11 Feb 20

I called last week and the owner came about an hour later for a detailed estimate. He was professional and courteous! The guys came to clean today and were super friendly! Left dog treats for the pups, the house smelt amazing and the couch and carpets looked great! So happy with the service! Highly recommend 👍

melanie locke

16:16 01 Feb 20

Great experience , my client very happy with the work completed and Jimmy was so easy to work with! I will certainly use this company again!

Karen Davenport

21:00 14 Jan 20

Great service and a job wellDone on my area rug!

Whitney Turley

17:56 09 Jan 20

I had a great experience with Towers Restoration. I compared pricing between a few other companies & theirs was the best. I called the week before Christmas in a frantic to get the carpets cleaned before the holiday & even though they were super busy, Mr. Threadgill said he would come out & clean them himself. Would definitely recommend them!

Jessica Sapp

17:15 09 Jan 20

Thanks to the Towers team for completing our carpet restretch and cleaning quickly and efficiently! Much appreciated!

Jet Pabst

13:40 07 Jan 20

Wonderful company to work with. Efficient. Thorough. Complete. Definitely recommend!

Roy Teague

12:17 24 Oct 19

Jimmy’s been doing my carpets for many years now. Why? Because they’re simply the best! Always on time and always completed a job well done!

Ryan Sisco

15:41 11 Jul 19

Amazing Results! Cleaned two couches for us and they look like new!

Patrick Johnson

12:22 11 Jun 19

Towers has been cleaning our carpets for about 3 years now. As a service company owner myself I can trust them to do a great job at a reasonable price and if for any reason I found a need to have them do a touch up they would swing back by and make me pleased. As they say... “the most outstanding service experience ever” and that’s the truth!

Sophia C

18:50 13 May 19

Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.

Fortitude Wilkerson

14:08 19 Mar 19

We have been using Towers Restoration for years and continue to fine their attention to detail impressive! Will never use anyone else! Excellent company and employees.

Jerry Clark

10:42 20 Feb 19

They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and excellent customer service. I highly recommend them. Tammy Clark

Abbey Carlberg

13:27 05 Feb 19

Technician was prompt and courteous. Making sure corners were protected. Great service.

Chris Tate

13:10 24 Jan 19

As Always a great job! At a stressful time of trying to coordinate moving out of one home and into another, Tower's made the process of cleaning the carpets easy and stress free. They were there early and quick;y and efficiently completed the job. They are my go to team for carpet cleaning.Thank Jimmy and the Tower's Restoration Team.

Laurie Guinn

13:54 04 Dec 18

This is a great, polite, responsive company - they do quality work and are very responsive to their customers. Their prices are excellent. Highly recommend them!

Jenny Conrad

14:40 20 Nov 18

The staff is friendly and trustworthy and they always do a great job!

Steve

16:08 06 Nov 18

Attention to detail. They restored my tile to original finish and saved me $9,000 off brand new floors in the process!

Donnave Abt

12:07 10 Aug 18

I love Towers! I used them first a few years ago for the cleaning of all my rugs. We have hardwood floors so we have quite a few large area rugs. They were so professional. They picked up my rugs and returned them in perfect shape. Then, they also put them back down for me. This was no easy feat and required them to move furniture back over the rugs. This summer, with our largest area rug, was no different. Their service is remarkable.

super Mom

16:20 30 Jul 18

We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home. Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!

13:22 28 Nov 17

13:25 08 Nov 17

16:08 17 Oct 17

18:08 16 Oct 17

Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet and floor cleaner, and those are rare these days.

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