Pet Odor

Pet Odor

Urine Damage

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns “alkaline” or to a high pH between 10 to12 on the scale and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately. In this original acid state the urine begins to oxidize and react with the carpet to create a color change, which will become permanent if the urine is not removed immediately. Some of this color change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical change. If left for days or weeks, depending on the fabric or floor type, it will change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.

There are two sources of odors associated with urine. The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. A pet can feed the bacteria daily! This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers to a point of becoming part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odor. When dried urine is remoistened, it gives off an ammonia gas. If smelled once it is seldom forgotten.

The second source of odor is chemical odor that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary toneutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the odor. That’s why cleaning existing urine spots WILL NOT remove any associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time.

Do-It-Yourself Pet Stain Removal

The best tool to have is a small one gallon wet vac or small spot removal machine. A small wet vac can be purchased for under $30.00. We recommend a small machine because the more convenient, the more likely you are to get it out for an accident.

If you can get the urine up while it is fresh you will have a better chance of 100% removal. Simply suck the urine right out of the carpet. Then apply some of Towers Restoration and Cleaning’ Bio-zyme and let it sit a few minutes. Then pour a measuring cup of warm water on the spot and suck it out to rinse the carpet. Always dry the carpet as much as possible and never scrub or rub the carpet. This will distort the face fiber and break down the fiber protection and allow for easy staining.

If the urine spot is older than 24 hours, apply Towers Restoration and Cleaning’ Bio-zyme, rinse the carpet with warm water and wet vac. Then you can mix 1 part white distilled vinegar with 2 parts water and apply it to the spot, rinse with warm water, and wet vac. Do not use the vinegar on fresh spots as the acid from the vinegar can not counter the acid from fresh urine. The vinegar works best after 24 hours when the urine has become alkaline.

The Best Cleaning Agents For Urine

Enzymes are the best cleaning agent for urine, vomit and feces. An enzyme is the only cleaning agent that actually eats up the bad bacteria. For the best results use an enzyme spotter after you have rinsed the carpet, especially if the spot is not a fresh one.

Products to Avoid

Try to stay away from products with high pH such as ammonia, Resolve and oxygen bleaches. These products will leave the carpet with a residue and in a high pH state, which will enable the carpet to attract dirt like a magnet. In some instances the use of the wrong product can cause the urine stain to be permanent. Please call Towers Restoration and Cleaning first if you are not sure about a product you may want to try.

How Professionals Remove Odor

Remember, in order to remove the odor, all of the alkaline salt deposits the urine leaves behind must be completely removed. This can be quite extensive and time consuming. In worse cases, all of the following steps will be done. When damage is not so bad a few steps are left out.

  1. Pull up carpet.
  2. Remove affected pad.
  3. Clean back of carpet.
  4. Treat floor with an enzyme treatment.
  5. Seal floor if needed with an odor barrier.
  6. Treat back of carpet with enzyme treatment.
  7. Install new tack strip.
  8. Install new pad.
  9. Re-install carpet.
  10. Clean carpet.
  11. Topically apply enzyme.

Disclaimer: Use these techniques at your own risk. Always read directions on any spotter before using. Pre-test each spotter in an inconspicuous area before using. If the stain or odor persists, call Towers Restoration and Cleaning.

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Sophia Cox
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2019-05-13T18:30:21+0000
What a great experience! They came out gave us a quote and then the very next business day was able to come and clean our carpets! The two gentleman we're fast and very polite and did a great job! They even killed a spider for me! It was awesome! Will for sure be using this company again!read more
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2019-04-26T18:16:02+0000
Sick dogs and carpet does not mix well. Not only did Towers respond promptly, they did it two days in a row! Both staff members were professional and worked very quickly. Very much appreciative that you salvaged my carpet.read more
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2019-02-20T10:37:52+0000
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and excellent customer service. I highly recommend them. Tammy Clarkread more
Roy Allen Teague Jr.
Roy Allen Teague Jr.
2019-02-19T05:10:19+0000
Absolutely do I heartily recommend Tower’s Restoration & Cleaning! I’ve known Jimmy for some 35 years! He’s a man of extreme integrity! He works hard, he works smart & he stands by his work!read more
Tim Hardin
Tim Hardin
2019-01-31T01:41:54+0000
very personable, friendly, competitive pricing and honest people.
Mallory Walker
Mallory Walker
2017-12-31T15:16:14+0000
Extremely happy with the results! We had our carpets cleaned and they were able to remove pet stains and odors!
Mike Murzin
Mike Murzin
2017-12-14T18:36:03+0000
Jimmy and his staff are outstanding! They assisted a client of mine and were punctual efficient and thorough in the care which they took in cleaning my client's carpets! I highly recommend them, they're the best in the area!!!read more
Iris Minter Stewart
Iris Minter Stewart
2017-11-14T18:37:42+0000
They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very pleased! I would highly recommend them!read more
Becky Owens McKnight
Becky Owens McKnight
2016-10-27T19:48:33+0000
Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8 years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.read more
Karen Albert
Karen Albert
2016-10-06T04:12:24+0000
On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!read more
Glenda Bull-Polk
Glenda Bull-Polk
2016-01-06T13:59:26+0000
They did a great job! Was above my expectations!!!
Kim Kizer-Hays
Kim Kizer-Hays
2015-11-11T13:13:40+0000
Great job! Explained everything, very nice and super clean carpets!
Anna Downey DeSelle
Anna Downey DeSelle
2015-06-07T00:06:57+0000
Thank you for the awesome job! I can't believe how clean they are again!!
Chelsea Neusse Barlow
Chelsea Neusse Barlow
2015-06-03T13:23:20+0000
I have had great results for YEARS with this company. They make it easy to stay a loyal customer.
Tonya Riddle Davis
Tonya Riddle Davis
2014-03-07T03:48:34+0000
Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the deodorizer smells amazing. 5 stars here!!!read more
Ralph Grimes
Ralph Grimes
2013-10-18T23:03:17+0000
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Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.read more
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16:20 30 Jul 18
We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home. Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!read more
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