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Pet Odor Removal Report

Pet Odor Removal Report

There are 3 ways we can help you with pet odor.

  1. The most popular & least expensive is what we call, topical odor control. This process is usually used when pets are still living in the home.  It's not a guaranteed fix, but very effective to get odors under control, first we would clean the carpets, then apply the special solution on top of the carpet, then groom the carpets out.
  2. The affected area is carefully saturated with a special solution. The solution is then extracted with a tool called the“water claw”. The water claw draws the solutions from the backing and pad back to the surface for removal. This treatment is the most thorough available without pulling up carpet.
    Although it takes care of most odors, it is NOT guaranteed to remove the odor.
  3. Guaranteed Pet Odor Removal
    We also offer a treatment that involves pulling up the carpet and replacing the pad. Cleaning & treating the carpet backing & the top side of the carpet.  Cleaning & sealing the sub-floor & replacing tack strip if needed. This treatment is guaranteed to remove the odor.  
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Pets Gone Wild On your carpet?  

What to do about pet spots on carpet, rugs, fabrics and floors…

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost “neutral” state which means it is easier to remove when it is fresh. Once it dries, it turns “alkaline” and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining.

This means that no one can guarantee complete removal of all urine spots. Please consult with your technician if you have questionable urine spots on your carpet.

To prevent permanent staining in the future, clean urine spots immediately by blotting with a white terry cloth towel or plain white paper towels until no moisture is transferred. To clean the spot, either get our special Pet Spot Remover, or mix 1 part white vinegar to 2 parts water and massage (don’t rub) into the spot with a white terry cloth.

Once you have “flushed” as much of the urine out as possible, blot with dry cloths until dry to the touch. *If you have a small extraction machine, flush with fresh water until spot is removed.

 *DO NOT USE OVER THE COUNTER, GENERAL SPOTTERS OR EXTRACTION DETERGENT

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Our Facebook Reviews

Tower's Restoration & Cleaning LLC
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Sophia Cox
Sophia Cox
2019-05-13T18:30:21+0000
What a great experience! They came out gave us a quote and then the very next business day was able to come and clean... our carpets! The two gentleman we're fast and very polite and did a great job! They even killed a spider for me! It was awesome! Will for sure be using this company again!read more
Ann Konen Bicker
Ann Konen Bicker
2019-04-26T18:16:02+0000
Sick dogs and carpet does not mix well. Not only did Towers respond promptly, they did it two days in a row! Both staff... members were professional and worked very quickly. Very much appreciative that you salvaged my carpet.read more
Tammy Clark
Tammy Clark
2019-02-20T10:37:52+0000
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and... excellent customer service. I highly recommend them. Tammy Clarkread more
Roy Allen Teague Jr.
Roy Allen Teague Jr.
2019-02-19T05:10:19+0000
Absolutely do I heartily recommend Tower’s Restoration & Cleaning! I’ve known Jimmy for some 35 years! He’s a man... of extreme integrity! He works hard, he works smart & he stands by his work!read more
Tim Hardin
Tim Hardin
2019-01-31T01:41:54+0000
very personable, friendly, competitive pricing and honest people.
Mallory Walker
Mallory Walker
2017-12-31T15:16:14+0000
Extremely happy with the results! We had our carpets cleaned and they were able to remove pet stains and odors!
Mike Murzin
Mike Murzin
2017-12-14T18:36:03+0000
Jimmy and his staff are outstanding! They assisted a client of mine and were punctual efficient and thorough in the... care which they took in cleaning my client's carpets! I highly recommend them, they're the best in the area!!!read more
Iris Minter Stewart
Iris Minter Stewart
2017-11-14T18:37:42+0000
They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very... pleased! I would highly recommend them!read more
Becky Owens McKnight
Becky Owens McKnight
2016-10-27T19:48:33+0000
Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8... years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.read more
Karen Albert
Karen Albert
2016-10-06T04:12:24+0000
On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get... out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!read more
Glenda Bull-Polk
Glenda Bull-Polk
2016-01-06T13:59:26+0000
They did a great job! Was above my expectations!!!
Kim Kizer-Hays
Kim Kizer-Hays
2015-11-11T13:13:40+0000
Great job! Explained everything, very nice and super clean carpets!
Anna Downey DeSelle
Anna Downey DeSelle
2015-06-07T00:06:57+0000
Thank you for the awesome job! I can't believe how clean they are again!!
Chelsea Neusse Barlow
Chelsea Neusse Barlow
2015-06-03T13:23:20+0000
I have had great results for YEARS with this company. They make it easy to stay a loyal customer.
Tonya Riddle Davis
Tonya Riddle Davis
2014-03-07T03:48:34+0000
Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the... deodorizer smells amazing. 5 stars here!!!read more
Ralph Grimes
Ralph Grimes
2013-10-18T23:03:17+0000
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Our Google Reviews

Roy Teague
Roy Teague
12:17 24 Oct 19
Jimmy’s been doing my carpets for many years now. Why? Because they’re simply the best! Always on time and always... completed a job well done!read more
Ryan Sisco
Ryan Sisco
15:41 11 Jul 19
Amazing Results! Cleaned two couches for us and they look like new!
Patrick Johnson
Patrick Johnson
12:22 11 Jun 19
Towers has been cleaning our carpets for about 3 years now. As a service company owner myself I can trust them to do a... great job at a reasonable price and if for any reason I found a need to have them do a touch up they would swing back by and make me pleased. As they say... “the most outstanding service experience ever” and that’s the truth!read more
Sophia C
Sophia C
18:50 13 May 19
Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out... to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.read more
Fortitude Wilkerson
Fortitude Wilkerson
14:08 19 Mar 19
We have been using Towers Restoration for years and continue to fine their attention to detail impressive! Will never... use anyone else! Excellent company and employees.read more
Jerry Clark
Jerry Clark
10:42 20 Feb 19
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and... excellent customer service. I highly recommend them. Tammy Clarkread more
Abbey Carlberg
Abbey Carlberg
13:27 05 Feb 19
Technician was prompt and courteous. Making sure corners were protected. Great service.
Chris Tate
Chris Tate
13:10 24 Jan 19
As Always a great job! At a stressful time of trying to coordinate moving out of one home and into another, Tower's... made the process of cleaning the carpets easy and stress free. They were there early and quick;y and efficiently completed the job. They are my go to team for carpet cleaning.Thank Jimmy and the Tower's Restoration Team.read more
Laurie Guinn
Laurie Guinn
13:54 04 Dec 18
This is a great, polite, responsive company - they do quality work and are very responsive to their customers. Their... prices are excellent. Highly recommend them!read more
Jenny Conrad
Jenny Conrad
14:40 20 Nov 18
The staff is friendly and trustworthy and they always do a great job!
Steve
Steve
16:08 06 Nov 18
Attention to detail. They restored my tile to original finish and saved me $9,000 off brand new floors in the process!
Donnave Abt
Donnave Abt
12:07 10 Aug 18
I love Towers! I used them first a few years ago for the cleaning of all my rugs. We have hardwood floors so we have... quite a few large area rugs. They were so professional. They picked up my rugs and returned them in perfect shape. Then, they also put them back down for me. This was no easy feat and required them to move furniture back over the rugs. This summer, with our largest area rug, was no different. Their service is remarkable.read more
super Mom
super Mom
16:20 30 Jul 18
We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home.... Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!read more
Sherry Breaud
Sherry Breaud
13:22 28 Nov 17
Tara Bamburg
Tara Bamburg
13:25 08 Nov 17
Marilyn Nowell
Marilyn Nowell
16:08 17 Oct 17
Buddy Rigotti
Buddy Rigotti
18:08 16 Oct 17
Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet... and floor cleaner, and those are rare these days.read more
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