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Carpet Care

Three steps for proper carpet care

Carpet cleaning is just like exercise! If you get into a routine and keep it up, you will see great results and feel better for it. And understanding the right way to clean carpet will help you save time by doing it correctly the first time with products that do the job right from the start. Not only will Seal of Approval cleaning products help keep your carpet looking great, they can also help meet the warranty requirements of the carpet manufacturer. Below are three simple steps to keeping your carpet clean and looking great:

  1. Vacuum at the right frequency with a CRI-approved vacuum.
  2. Clean spots and spills quickly with products that do not damage the carpet or cause it to resoil more quickly.
  3. Professionally deep clean your carpets every 12 to 18 months to remove embedded dirt and grime.

Stop dirt at the door

Preventing dirt and grime from getting on the carpet in the first place is a great way to start keeping it clean. The following helpful hints can stop dirt in its tracks.

  • Use mats — Outdoor and indoor mats or runners can reduce the amount of dirt that enters the house.
  • Take off your shoes — You can save wear and tear on carpet by asking everyone to take their shoes off before entering your home.
  • Change your air filters — Change air filters in your heating and air-conditioning systems as recommended by the manufacturer’s directions. The more dust and particles removed by the filter, the fewer that fall onto the carpet.

 


Spot Removal Steps

Act Quickly! Most carpet available today has been treated with a stain-resist treatment, so many spills can be removed if immediate action is taken. The longer the delay, the higher the probability of a spill becoming a permanent stain. Remember, staining is influenced by many factors, and no carpet is completely stain proof.

Blot liquids with a dry, white, absorbent cloth or or white paper toweling (no printing).

Do not scrub the area! Scrubbing may cause pile distortion in the affected area. Continue to use a dry cloth or paper towels until the area is completely dry. For semi-solids, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed. If the spot can be identified, locate the substance in the spot removal computer andfollow the directions carefully.

Pretest any spot removal agent in an inconspicuous area to be certain the solution will not damage the fiber or the dye. After applying several drops to the testing area, hold a white cloth on the wet area for 10 seconds. Examine the carpet and cloth for color transfer, color change, or damage to the carpet. If a change occurs, another cleaning solution should be selected.

Apply a small amount of the selected cleaning solution to a white cloth and work in gently.

Work from the edges of the spill to the center to prevent the spill from spreading. Do not scrub! Blot in order to absorb as much as possible, and repeat if necessary.

Continue using the first cleaning solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all of the cleaning solutions if the first solution removes the spill.

Be patient! Complete removal of the spill may require repeating the same step several times. After the spill has been completely removed, rinse the affected area thoroughly with cold water, and blot with a dry cloth until all of the solution has been removed. Some cleaning solutions will cause rapid soiling if the solution is not completely removed. Apply a one-half inch layer of white paper towels to the affected area, and weigh down with a flat, heavy object. Continue to change paper towels as needed.

A dry, absorbent, cleaning compound may be used as a substitute to accelerate drying time. For more detailed information on a specific spill, please search on the pull-down menu at right. Many fiber manufacturers provide a toll-free cleaning assistance and advice (consult your warranty).


Wool Wisdom

One of the most crucial areas of carpet maintenance is removal of spots and spills. Acting quickly when anything is dropped or spilled, and always having the necessary cleaning materials at hand are of the utmost importance. We recommend a “WoolClean Spot Removal Kit,” which can be purchased from a Wools of New Zealand Partner Retailer. Call 800-367-0462 or check the Wools website at www.woolsnz.com for the Partner Retailer nearest you.

Frequent vacuuming is a wool carpet’s best friend.

  • An upright vacuum with a beater bar/brush is the best type for cut pile carpet. A suction-only vacuum may be required for loop pile Berber carpets to prevent excessive fuzzing.
    Vacuum cleaner dust bag should be emptied when half full.
  • Exercise prevention maintenance by placing absorbent mats at the most frequently used entrances to your home. Change or launder when these mats become dirty. Filters in your heating and air conditioning systems should be changed regularly.
  • Periodically clean traffic lanes and the areas in front of frequently used chairs with an absorbent powder (such as Host®, Dri-Matic® or Capture®).
  • Keep absorbent cloth or paper towels and cleaning solutions on hand for quick response to spills and accidents.
  • DO NOT apply stain repellent treatments which contain any silicone as they tend to accelerate carpet soiling.(Some carpet manufacturers do not accept responsibility for complaints where such treatments have been used.) When having your wool carpet professionally cleaned, use a “WoolCare Specialist” certified by Restoration Industry Association.
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Our Facebook Reviews

Tower's Restoration & Cleaning LLC
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Sophia Cox
Sophia Cox
2019-05-13T18:30:21+0000
What a great experience! They came out gave us a quote and then the very next business day was able to come and clean our carpets! The two gentleman we're fast and very polite and did a great job! They even killed a spider for me! It was awesome! Will for sure be using this company again!read more
Ann Konen Bicker
Ann Konen Bicker
2019-04-26T18:16:02+0000
Sick dogs and carpet does not mix well. Not only did Towers respond promptly, they did it two days in a row! Both staff members were professional and worked very quickly. Very much appreciative that you salvaged my carpet.read more
Tammy Clark
Tammy Clark
2019-02-20T10:37:52+0000
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and excellent customer service. I highly recommend them. Tammy Clarkread more
Roy Allen Teague Jr.
Roy Allen Teague Jr.
2019-02-19T05:10:19+0000
Absolutely do I heartily recommend Tower’s Restoration & Cleaning! I’ve known Jimmy for some 35 years! He’s a man of extreme integrity! He works hard, he works smart & he stands by his work!read more
Tim Hardin
Tim Hardin
2019-01-31T01:41:54+0000
very personable, friendly, competitive pricing and honest people.
Mallory Walker
Mallory Walker
2017-12-31T15:16:14+0000
Extremely happy with the results! We had our carpets cleaned and they were able to remove pet stains and odors!
Mike Murzin
Mike Murzin
2017-12-14T18:36:03+0000
Jimmy and his staff are outstanding! They assisted a client of mine and were punctual efficient and thorough in the care which they took in cleaning my client's carpets! I highly recommend them, they're the best in the area!!!read more
Iris Minter Stewart
Iris Minter Stewart
2017-11-14T18:37:42+0000
They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very pleased! I would highly recommend them!read more
Becky Owens McKnight
Becky Owens McKnight
2016-10-27T19:48:33+0000
Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8 years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.read more
Karen Albert
Karen Albert
2016-10-06T04:12:24+0000
On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!read more
Glenda Bull-Polk
Glenda Bull-Polk
2016-01-06T13:59:26+0000
They did a great job! Was above my expectations!!!
Kim Kizer-Hays
Kim Kizer-Hays
2015-11-11T13:13:40+0000
Great job! Explained everything, very nice and super clean carpets!
Anna Downey DeSelle
Anna Downey DeSelle
2015-06-07T00:06:57+0000
Thank you for the awesome job! I can't believe how clean they are again!!
Chelsea Neusse Barlow
Chelsea Neusse Barlow
2015-06-03T13:23:20+0000
I have had great results for YEARS with this company. They make it easy to stay a loyal customer.
Tonya Riddle Davis
Tonya Riddle Davis
2014-03-07T03:48:34+0000
Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the deodorizer smells amazing. 5 stars here!!!read more
Ralph Grimes
Ralph Grimes
2013-10-18T23:03:17+0000
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Our Google Reviews

Ryan Sisco
Ryan Sisco
15:41 11 Jul 19
Amazing Results! Cleaned two couches for us and they look like new!
Patrick Johnson
Patrick Johnson
12:22 11 Jun 19
Towers has been cleaning our carpets for about 3 years now. As a service company owner myself I can trust them to do a great job at a reasonable price and if for any reason I found a need to have them do a touch up they would swing back by and make me pleased. As they say... “the most outstanding service experience ever” and that’s the truth!read more
Sophia C
Sophia C
18:50 13 May 19
Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.read more
Fortitude Wilkerson
Fortitude Wilkerson
14:08 19 Mar 19
We have been using Towers Restoration for years and continue to fine their attention to detail impressive! Will never use anyone else! Excellent company and employees.read more
Jerry Clark
Jerry Clark
10:42 20 Feb 19
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and excellent customer service. I highly recommend them. Tammy Clarkread more
Abbey Carlberg
Abbey Carlberg
13:27 05 Feb 19
Technician was prompt and courteous. Making sure corners were protected. Great service.
Chris Tate
Chris Tate
13:10 24 Jan 19
As Always a great job! At a stressful time of trying to coordinate moving out of one home and into another, Tower's made the process of cleaning the carpets easy and stress free. They were there early and quick;y and efficiently completed the job. They are my go to team for carpet cleaning.Thank Jimmy and the Tower's Restoration Team.read more
Laurie Guinn
Laurie Guinn
13:54 04 Dec 18
This is a great, polite, responsive company - they do quality work and are very responsive to their customers. Their prices are excellent. Highly recommend them!read more
Jenny Conrad
Jenny Conrad
14:40 20 Nov 18
The staff is friendly and trustworthy and they always do a great job!
Steve
Steve
16:08 06 Nov 18
Attention to detail. They restored my tile to original finish and saved me $9,000 off brand new floors in the process!
Donnave Abt
Donnave Abt
12:07 10 Aug 18
I love Towers! I used them first a few years ago for the cleaning of all my rugs. We have hardwood floors so we have quite a few large area rugs. They were so professional. They picked up my rugs and returned them in perfect shape. Then, they also put them back down for me. This was no easy feat and required them to move furniture back over the rugs. This summer, with our largest area rug, was no different. Their service is remarkable.read more
super Mom
super Mom
16:20 30 Jul 18
We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home. Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!read more
Sherry Breaud
Sherry Breaud
13:22 28 Nov 17
Tara Bamburg
Tara Bamburg
13:25 08 Nov 17
Marilyn Nowell
Marilyn Nowell
16:08 17 Oct 17
Buddy Rigotti
Buddy Rigotti
18:08 16 Oct 17
Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet and floor cleaner, and those are rare these days.read more
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