Area Rug Cleaning
In-Plant Rug Cleaning is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall to wall carpet. Towers Restoration and Cleaning cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough cleaning system to get maximum soil and spot removal. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location.
Step 1: Pre-Inspection and Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop.
Step 2: Dry Soil Removal
Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a Rug Badger to help remove dry soil, then we use an air duster to help remove the fine dust particals. This is the most important step in cleaning any textile.
Step 3: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Step 4: Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
Step 5: Shampoo
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
Step 6: Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
Step 7: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
Step 8: Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Step 9: Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Upon delivery, we will lay the rug for you.
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Our Facebook Reviews
Jay Zolman
2020-01-27T18:39:00+0000
Friendly staff, needed some additional help and they went over and above to make sure the spot was gone! Highly... recommend!read more
Steven J McCarty
2020-01-17T18:02:43+0000
We had our carpets cleaned and were very pleased with the cleaning and customer service . Very professional . Great... job all around from everyone . Will use again in the future 💯read more
Amanda McCarty
2020-01-14T23:51:38+0000
Great Quality, my carpet looks soo much much better, great customer service, all around great experience, highly... recommend them!read more
Sandra Brice Freeman
2020-01-10T16:09:22+0000
He did a great job.
He was very meticulous & thorough
I will definitely use you again
Nearly all the spots are gone
Karla Adams Anderson
2020-01-03T18:41:58+0000
Had a huge spot right in the middle of the living room and they got the stain out. Great job.
Sophia Cox
2019-05-13T18:30:21+0000
What a great experience! They came out gave us a quote and then the very next business day was able to come and clean... our carpets! The two gentleman we're fast and very polite and did a great job! They even killed a spider for me! It was awesome! Will for sure be using this company again!read more
Ann Konen Bicker
2019-04-26T18:16:02+0000
Sick dogs and carpet does not mix well. Not only did Towers respond promptly, they did it two days in a row! Both staff... members were professional and worked very quickly. Very much appreciative that you salvaged my carpet.read more
Tammy Clark
2019-02-20T10:37:52+0000
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and... excellent customer service. I highly recommend them.
Tammy Clarkread more
Roy Allen Teague Jr.
2019-02-19T05:10:19+0000
Absolutely do I heartily recommend Tower’s Restoration & Cleaning! I’ve known Jimmy for some 35 years! He’s a man of... extreme integrity! He works hard, he works smart & he stands by his work!read more
Tim Hardin
2019-01-31T01:41:54+0000
very personable, friendly, competitive pricing and honest people.
Mallory Walker
2017-12-31T15:16:14+0000
Extremely happy with the results! We had our carpets cleaned and they were able to remove pet stains and odors!
Mike Murzin
2017-12-14T18:36:03+0000
Jimmy and his staff are outstanding! They assisted a client of mine and were punctual efficient and thorough in the... care which they took in cleaning my client's carpets! I highly recommend them, they're the best in the area!!!read more
Iris Minter Stewart
2017-11-14T18:37:42+0000
They do a phenomenal job and actually care about their work!! I've used them for carpet and furniture and was very very... pleased! I would highly recommend them!read more
Becky Owens McKnight
2016-10-27T19:48:33+0000
Tower's Amazing Results did a wonderful job cleaning the grout on my kitchen tile floor. It looks new again. After 8... years, the grout had become dirty and dark looking. Now the grout is white again and it looks great.read more
Karen Albert
2016-10-06T04:12:24+0000
On time, very professional and did a fantastic job at cleaning my carpets. I have two pets and Tower's was able to get... out some deep stains and eliminate all odor! My house smells and looks so clean now! Thank you Tower's Amazing Results! I will recommend you for sure!read more
Kim Kizer-Hays
2015-11-11T13:13:40+0000
Great job! Explained everything, very nice and super clean carpets!
Chelsea Neusse Barlow
2015-06-03T13:23:20+0000
I have had great results for YEARS with this company. They make it easy to stay a loyal customer.
Tonya Riddle Davis
2014-03-07T03:48:34+0000
Thank you guys for my beautiful clean carpet! It was great to come home to a refreshing look to my home and the... deodorizer smells amazing. 5 stars here!!!read more
Dave Edwards
21:55 14 Sep 21
I live in the Grandview area and set up an appointment with Towers Restoration to clear out my air duct system. Jimmy... promptly returned my phone message and we scheduled an assessment of the house and we scheduled an appointment. A few days later Scott Fox arrived at my house and explained everything that would be taking place. He was very detailed about the process and answered any questions that I had. Scott was very knowledgeable and very respectful to me and my house. He did a great job with the clean up and the air is much more clean and actually colder. I would highly recommend this professional Company to take care of any needs that you may have, very enjoyable experience. Thanks Jimmy and Scott for your attention to detail and making this a flawless process. Great job!read more
Jason Baker
19:10 22 Jul 21
Did a great job. There were a couple spots they missed on the tile they cleaned, but it was an amazing difference!
Herbert James
06:01 18 Jul 21
My service was awesome. Had my carpet cleaned from a massive water stain. It took two visits but they were about to get... the stain out. I was very impressed. I would highly recommend this company.read more
R Swenson
16:38 02 Jun 21
Scot and Sean did a great job and let us know what and why they were doing it. We just moved into a house and wanted... to make sure the carpets were cleaned. One call and they were at our house in under 1 hour. Fantastic service from a local company. What was impressive was they had our address in their system from a previous owner 22 years ago.read more
TMDYE
04:47 18 May 21
Great experience and communication from beginning to end! Highly recommend Towers Restoration and Cleaning!
Jarrod McElhannon
14:09 12 Jan 21
I had a great experience with Tower’s. They were fast, friendly, and informative on helping me to understand how to... take care of my carpet and save money over the long term.read more
Donna Moore
20:15 19 Dec 20
Tower did a great job on the carpet, air ducts and dryer vent hose... but the tile (and nasty grout lines) being... cleaned was the most AMAZING transformation! It looks new again!
Very business oriented and timely throughout ...from getting an estimate, scheduling and providing services. Thank you Tower for the great service!read more
Haley Ryan
18:49 01 Oct 20
Very friendly and affordable. Paid less than half on my area rug cleaning than I did at another local cleaner. Was the... cleanest it’s ever been. Love them. Will always use their services. I highly recommend!read more
Alvis Boone
20:41 29 Sep 20
My overall experience with this company is beyond satisfactory. On a scale of 1 to 10 (with 10 being the best), I would... rate them a 10++.read more
Jeff Bucknam
17:10 05 Aug 20
Towers Restoration was great! From the first time I called them to the end. They were very responsive, professional,... and on time. I couldn’t have asked for a better experience. And the smells and stains are gone!!! Thank again. I will definitely be calling you if I need your services again!read more
Zach Knowles
06:29 18 Mar 20
Great company. Had the whole house carpets cleaned. Scott was nice and professional and knew what he was doing. Walked... through the house and pointed out some spots with a black light. He went to work and now the carpets are like new. I have a dog and old and new spots were taken care of. Would highly recommend.read more
Ben Condray
00:54 13 Mar 20
Even when they were short handed due to an emergency on the part of one of their techs, they got the job done... beautifully and on time. I appreciate the professionalism, kindness and value of this company and I won't use anyone else.read more
andrea Ross
18:41 11 Feb 20
I called last week and the owner came about an hour later for a detailed estimate. He was professional and courteous!... The guys came to clean today and were super friendly! Left dog treats for the pups, the house smelt amazing and the couch and carpets looked great! So happy with the service! Highly recommend 👍read more
melanie locke
16:16 01 Feb 20
Great experience , my client very happy with the work completed and Jimmy was so easy to work with! I will certainly ... use this company again!read more
Whitney Turley
17:56 09 Jan 20
I had a great experience with Towers Restoration. I compared pricing between a few other companies & theirs was the... best. I called the week before Christmas in a frantic to get the carpets cleaned before the holiday & even though they were super busy, Mr. Threadgill said he would come out & clean them himself. Would definitely recommend them!read more
Jessica Sapp
17:15 09 Jan 20
Thanks to the Towers team for completing our carpet restretch and cleaning quickly and efficiently! Much appreciated!
Jet Pabst
13:40 07 Jan 20
Wonderful company to work with. Efficient. Thorough. Complete. Definitely recommend!
Roy Teague
12:17 24 Oct 19
Jimmy’s been doing my carpets for many years now. Why? Because they’re simply the best! Always on time and always... completed a job well done!read more
Patrick Johnson
12:22 11 Jun 19
Towers has been cleaning our carpets for about 3 years now. As a service company owner myself I can trust them to do a... great job at a reasonable price and if for any reason I found a need to have them do a touch up they would swing back by and make me pleased. As they say... “the most outstanding service experience ever” and that’s the truth!read more
Sophia C
18:50 13 May 19
Great experience! Mr. Jimmy very quickly came out and gave me a quote and the next business day two gentlemen were out... to come and clean our carpets! They did a great job, very polite, and finished quickly! They even killed a spider for me! It was awesome and we will certainly be using this company again.read more
Fortitude Wilkerson
14:08 19 Mar 19
We have been using Towers Restoration for years and continue to fine their attention to detail impressive! Will never... use anyone else! Excellent company and employees.read more
Jerry Clark
10:42 20 Feb 19
They did an excellent job on my furniture. It literally looked brand new when done. Very reasonably priced and... excellent customer service. I highly recommend them.
Tammy Clarkread more
Abbey Carlberg
13:27 05 Feb 19
Technician was prompt and courteous. Making sure corners were protected. Great service.
Chris Tate
13:10 24 Jan 19
As Always a great job! At a stressful time of trying to coordinate moving out of one home and into another, Tower's... made the process of cleaning the carpets easy and stress free. They were there early and quick;y and efficiently completed the job. They are my go to team for carpet cleaning.Thank Jimmy and the Tower's Restoration Team.read more
Laurie Guinn
13:54 04 Dec 18
This is a great, polite, responsive company - they do quality work and are very responsive to their customers. Their... prices are excellent. Highly recommend them!read more
Steve
16:08 06 Nov 18
Attention to detail. They restored my tile to original finish and saved me $9,000 off brand new floors in the process!
Donnave Abt
12:07 10 Aug 18
I love Towers! I used them first a few years ago for the cleaning of all my rugs. We have hardwood floors so we have... quite a few large area rugs. They were so professional. They picked up my rugs and returned them in perfect shape. Then, they also put them back down for me. This was no easy feat and required them to move furniture back over the rugs. This summer, with our largest area rug, was no different. Their service is remarkable.read more
super Mom
16:20 30 Jul 18
We called Tower Restorations and Cleaning to come out and give us a quote to clean our carpets on our 4000 sq ft home.... Stanley Steamer gave us a prior estimate, but after meeting with Jimmy the owner from Tower Restoration, my husband and i decided to go with them. We were on a tight deadline and needed the carpets spotless for a upcoming move out and thankfully they were able to squeeze Us in and Michael the technician was out first thing the following morning. Both were extremely professional, friendly, and detailed. We couldn’t have asked for better service! Thank you Jimmy and Michael! Our carpets looked beautiful!read more
Buddy Rigotti
18:08 16 Oct 17
Towers does a really thorough job of taking care of their customers and going the extra mile. They are a QUALITY carpet... and floor cleaner, and those are rare these days.read more